Urgent Support Contacts
Please see a list of Cask & Barrel and emergency support contact details below.
Cask & Barrel Contacts
Each member should have an agreed method of communication with their support workers and team mentor. Should you be unable to reach them or need to discuss anything outside of your relationship with your support team, then please call Cask & Barrel HQ on 1800 573 116.
Other Support Contacts
Lifeline
13 11 14
Crisis support and suicide prevention.
Mental Health Emergency Response Line
1300 555 788
Provides assessment, specialist intervention and support for people experiencing a mental health emergency and if required, referral to a local mental health service.
Crisis Care Helpline
1800 199 008
Crisis Care is a telephone information and counselling service for people in crisis needing urgent help.
Suicide Call Back Service
1300 659 467
A nationwide service that provides professional 24/7 telephone and online counselling to people who are affected by suicide.
The Samaritans
135 247
24/7 Anonymous Crisis Support.
Alcohol & Drug Support Line
1800 198 024
The Alcohol and Drug Support Line is a confidential, non-judgemental telephone counselling, information and referral service for anyone seeking help for their own or another person's alcohol or drug use.
National Coronavirus Helpline
1800 020 080
This line operates 24 hours a day, 7 days a week with additional options for priority groups.
Suicide Action Plan
At Cask & Barrel we understand the impacts of suicide are immediate, far-reaching and long-lasting. They are felt by families, friends, work colleagues and the broader community, who may struggle to support a person experiencing suicidal behaviour or to cope with the aftermath of a suicide.
How can you help someone who is expressing suicidal thoughts?
- Let them know you are concerned.
- Listen as non-judgmentally as you can.
- Ask if they are feeling suicidal.
- Ask if they have an active plan – this being, they have a plan to take their life and have the means to do it.
- Ask them to remove anything in the house that they might use to impulsively harm themselves.
- Tell them that there are other options than suicide.
- Assist them to identify an informal support that can be with them so they are not alone.
- Don’t agree to keep their suicidal thoughts or plans a secret.
- Encourage them to seek help.
- Make sure their informal support network is aware.
- Encourage them to talk to their GP or mental health professional.
- If you are concerned that they will act on these thoughts and have no safety measures in place call MHERL or 000.
